Reviews vs. Testimonials
Have you ever thought about the difference between a review and a testimonial? These are two words that many people may use interchangeably, but they are not even synonyms. Probably the late Roger Ebert said it best:
In my reviews, I feel it’s good to make it clear that I’m not proposing objective truth, but subjective reactions; a review should reflect the immediate experience.
Most reviews do reflect one’s immediate experience. They also reflect one’s life context. Reviews are about the “now”…
- Restaurant reviews can be impacted by the absence of the chef or general manager. Perhaps a food delivery was delayed due to weather…the list is endless.
- Movie reviews can reflect the mood of the particular reviewer, the audience’s reaction, even the news of the day. Take a few minutes to compare Rotten Tomatoes’ tomatometer and audience score. The two gauges can sometimes be miles apart.
- Live shows, theatrical performances, music festival reviews again are about the “now.” And the “now” is about the lighting, the sound system, the audience members, the physical condition of the performer(s), etc.
Testimonials, on the other hand, are almost always written declarations certifying that you have known or worked with the person long enough and feel you are comfortable providing a written statement about their qualifications.
In matters of behavioral healthcare, as well as medical healthcare, testimonials can be of service for those seeking treatment for themselves or their loved ones.
FRS Invites You To View Our New Testimonial Page
Creating The FRS Testimonial Page
It was late last year that we received a letter from JTR. She had come to Family Recovery Specialists (FRS) nearly four years ago seeking assistance with an intervention for her son. Over the course of four years each family member has started the journey of recovery.
Here is just part of JTR’s testimony regarding Ray Estefania and FRS:
…But Ray’s work doesn’t end with the intervention and treatment of the patient, his services provide help for the entire family by providing counseling, education, after care and coaching. It was during this process where I slowly started to come to grips with the reality that my husband had a substance abuse and alcohol addiction. It took me 1-1/2 years after my son’s treatment to deal with my own denial, guilt and anger toward my husband… Truthfully, I minimized the severity of the problem all along because somewhere deep inside, I knew I certainly had something to do with this… This brought me to the next phase in my life where we worked with Ray. Once again, he successfully led us through another difficult and painful journey of recovery. His recommendations of different programs at different stages of my husband’s recovery were right on every time. (Read more)
After receiving JTR’s letter we concluded 2015 is the time to launch our FRS Testimonials page. Here we will include items posted on Wellness.com and letters we receive from our patients or their family members.